QLD Tourism welcomes InterContinental Sanctuary Cove Resort in Sanctuary Cove, You'll discover wonderful places to visit in Sanctuary Cove.Located on the northern end of the Gold Coast, InterContinental Sanctuary Cove Resort boasts an elegant and stylish design inspired by beautiful Queensland.
3.8 based on 5 reviews
My husband and I attempted to dine at the Verandah bar on a Monday for lunch. On arrival, the lady working behind the bar looked at us - refused to acknowledge us and continued working (cutting up cucumbers). We waited, looking at her, for 10 minutes to be seated but it did not happen. She then hurried out the back and made a phone call, a few minutes later the bar manager arrived and seated us. He gave us menus and water and said he would be back. 15 minutes later no one had returned to take an order, the lady behind the bar still refused to interact with us even though we had made eye contact and signals. After 30min of waiting and not being served we decided to leave - the only other couple in the restuarant (it was not busy!!!) told us we made a smart move as they had received a terrible lunch as well. On exiting, we questioned the bar manager about the poor service and we didnt even get an apology, we were just told he was too busy and couldnt do any better. Again, there was only 1 other couple dining in the restaurant and maybe 3-4 at the bar. Will NEVER dine here again, will NEVER recommend this to anyone.
The hotel itself was very nice and well decorated. The service from the staff across the hotel was amazing and was all held to the highest standard. The rooms themselves were a good size and were well equipt. I would definitely recommended this hotel.
Absolutely beautiful place to take the family, awesome pool facilities, great function rooms with very nice food provided by the kitchen for lunch and morning and afternoon breaks. The accommodation itself was great, nice modern bathrooms and comfortable beds. The front sliding doors open out to the pool area almost which was awesome. Very nice beach style pool also. Service from all staff was very very good and all were friendly.
QLD Tourism welcomes InterContinental Sanctuary Cove Resort, the ideal Sanctuary Cove QLD Holiday outlet for all the family to enjoy. We have made sure that we have thought of everything you would expect from your holiday with many features including spacious lounge dining area, You have the choice of one or two bedroom units. Your Sanctuary Cove holiday will be one to remember.
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